Terms and Conditions



I agree that these terms and conditions are binding on my use of the service and apply from the time Calming Conflict Limited provides me with access to the service. By registering to use the service I acknowledge that I have read, understood and agreed to these terms and have the authority to act on behalf of any person for whom I am acting as an agent.

  • “Agreement” - means these terms and conditions of use.

  • “Data” - means any data entered by me or with my authority into the website.

  • “Me/I/My” - refers to a user or legal entity registered to use the service in accordance with these terms.

  • “Service” - means the software provided to me by Calming Conflict Limited.

  • “Calming Conflict” - Calming Conflict Limited (NZBN: 9429046903228).

Calming Conflict reserves the right to change these terms at any time, and I agree to be bound by any such modifications. I will retain responsibility for having read the latest version of the terms. I agree not to use the service for any unlawful or unauthorised purposes. I will not, in my use of the service, violate any laws in New Zealand or any other jurisdiction (including but not limited to copyright and trademark laws).

I agree to pay the required fees to Calming Conflict as they are due. I accept that failure to pay the required fees will result in being unable to attend courses offered by Calming Conflict.

Calming Conflict reserves the right to modify, update, or temporarily discontinue the service (or any part thereof) with or without notice.



Payment Terms

All course fees must be paid in full prior to 24 hours before the commencement of the scheduled course. Payments can be made online (via Stripe) using a valid credit card or though direct bank/wire transfer. No other payment methods are accepted by Calming Conflict.

If a group training session has been booked and a fee has been agreed upon, Calming Conflict has the right to charge the full fee in the event of reduced expected participant attendance.



Cancellation Policy

Calming Conflict reserves the right to cancel courses if necessary. Every effort will be made to give attendees a minimum of 1 week notice of cancellation. Calming Conflict will not be responsible for any costs incurred due to course cancellation. However, we will endeavour to organise another course as soon as possible for the participants.

A full refund will be provided if a participant cancels their booking prior to 1 week (7 days) before the commencement of the scheduled course offering. Calming Conflict reserves the right to not offer a refund to participants if the course book is cancelled within 1 week of the scheduled course date. Refunds within 1 week of the course offering date will be determined on a case-by-case basis by Calming Conflict.

A minimum of 4 individuals is required for one course offering. Calming Conflict reserves the right to cancel or reschedule a course if less than 4 participants have registered for a single course offering.



Data Security

Calming Conflict will collect, store and manage data in accordance with the website’s privacy policy. By agreeing to these terms and conditions, I also indicate that I agree with Calming Conflict’s privacy policy. I am responsible for maintaining the confidentiality of my account and password. It is my responsibility to notify Calming Conflict if I believe my username or password have been compromised or used in an unauthorised manner. I understand that Calming Conflict will undertake all reasonable attempts to safeguard my data and provide ongoing access to my data. Calming Conflict assumes no responsibility or liability for any loss or damage to my data resulting from my failure to comply with any of the terms and conditions.



Warranties & Liabilities

I understand and agree that use of Calming Conflict services is at my sole risk. Calming Conflict guarantees that the service will be provided with due care and skill. In the event of a technical malfunction, Calming Conflict will make all reasonable attempts to repair or rectify the problem but does not guarantee a perfect or uninterrupted service, or perfect or uninterrupted access to my data. Calming Conflict will not be liable for any incidental loss or damage arising from total failure of the service. I understand that this disclaimer does not revoke any rights I hold under New Zealand laws relating to business or professional services.

I understand and agree that Calming Conflict shall not be liable for any direct, indirect, consequential or exemplary damages – including loss of profits, use, data or other intangible losses – resulting from my usage of the service.




In its provision of the service, Calming Conflict reserves the right to restrict the number of participating members in a course. I understand that all terms contained within Calming Conflict’s terms and conditions will be governed by and interpreted according to the laws of New Zealand. Any disputes in relation to these terms shall be subject to the exclusive jurisdiction of New Zealand courts.

Calming Conflict uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run its services. I understand that during technical processing and transmission, my data may be encrypted or unencrypted, moved across various networks, and/or changed to suit any requirements of connecting networks or devices – as is normal practice in the provision of web services. Calming Conflict accepts no responsibility for any damage resulting from these services.

If I have any questions regarding the terms, I agree to contact Calming Conflict via email, colleen@calmingconflict.co.nz.

I agree to receive any necessary correspondence about services provided by Calming Conflict via email.