The Calming Conflict Course


Learn Communication, Confidence, and De-Escalation

Stressful situations can escalate rapidly; individuals vulnerable to emotional escalation when faced with various triggers, may not behave as they normally would. Being able to effectively and successfully manage these situations is crucial in all workplaces in order to minimise stress and promote a safe and friendly working environment.

Developed from over 20 years within a high-pressure working environment, the Calming Conflict course teaches you and your colleagues the necessary skills to identify, manage, and de-escalate these situations.


Tailored Training to Suit You

We know that one size doesn’t fit all, so that’s we tailor the Calming Conflict course for your business and the stressful situations you face in the workplace. Our initial consultation helps our team get to know you, your business, and the stressful situations you find yourself in. We then tailor your course to meet your requirements and help you and your colleagues learn the necessary skills to identify, manage, and de-escalate these situations.

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Program Includes:

  • Self awareness

  • Body language

  • Knowing your value

  • Promoting a healthy workplace

  • Bullying (Worksafe NZ)

  • Recognizing Escalation

  • De-escalation

  • Debriefing

Training for Life

The potential for communication training and learning interpersonal and de-escalation skills goes far beyond the workplace. The skills you will learn with Calming Conflict can be applied to all aspects of your life, boosting your communication ability, social confidence, and improve how you manage uncomfortable situations outside of the workplace. 

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